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Vodacom, Cell C and MTN have failed to meet Quality of Service tests across three provinces, says the Independent Communications Authority of South Africa (ICASA). According to the report by the regulator, Vodacom did not meet the Call Setup Success Rate (CSSR) target in the Eastern Cape Region, while Cell-C and MTN failed to meet the same targets in the [...]
MTN has introduced new Anytime Contract packages which now offer contract customers more talk time through a combination of free MTN-to-MTN minutes, more text time through increased SMS bundles and more web browsing time with bigger Internet bundles. The new MTN Anytime contract packages form part of the mobile brand’s move to provide more value, [...]
The National Long Distance (NLD) consortium, consisting of MTN, Vodacom, Neotel and SANRAL (South African National Road Agency Limited), has completed the trenching of almost 700km of fibre optic cable in December 2012. MTN has lit up this route from Germiston to Durban on 24 January 2013. “This project marks a significant achievement and milestone [...]
This app is based on customer need for convenience, says MTN. MTN has introduced a new application – MTNza KeyPad – that allows users to check their airtime balance, buy internet bundles and recharge with airtime. In addition, the app also allows users to purchase other MTN Internet services. This app is based on customer need [...]
Mobile operator MTN has announced the opening of a SME contact centre at Heron Place, Cape Town. According to MTN, the operational call centre is a state-of-the-art 50-seater facility, which currently boasts two teams and will continue to scale during 2012 and beyond – aligned with market demands. “This is yet another significant step for [...]
MTN has announced that their national long distance fibre optic network between Germiston and Durban is nearing completion, with two major MTN nodes in New Germany and Durban ready to go live on the MTN network. MTN Chief Technology Officer, Kanagaratnam Lambotharan, says 50% of the fibre floating and over 95% of the total route [...]
Cell C is the latest operator to slash prices as competition heats up.
Following broadband price cuts by rivals 8ta, Vodacom and MTN – mobile operator, Cell C has now introduced offerings from 3c per MB.
The mobile operator unveiled 10GB and 20GB bundled broadband packages for the local market.
Yesterday, Vodacom announced revisions to its data services structure and pricing. The operator revealed that customers would pay 7 cents per MB for data consumption and get double their data for free with Night Owl.
SA’s four primary cellular network operators and two fixed-line providers will have new customer contracts that are compliant with the Consumer Protection Act in place within the next three months.
According to the Business Report, this came as national consumer commissioner, Mamodupi Mohlala, prepared to sign consent order agreements this week with each of the companies. These agreements are legally binding and a fine of R1 million or 10% of annual turnover could be imposed if they are breached.
Mohlala said that over the past two weeks the commission had reviewed all contracts provided by the individual companies and none of the contracts were compliant with the act. This, despite the fact that it had been in the pipeline for the past five years and its implementation was postponed from September last year to April this year.
MTN is set to pilot a Long Term Evolution (LTE) network in Gauteng – a move it says will revolutionise the provisioning of broadband services in SA. The LTE rollout and pilot test, which MTN is undertaking in partnership with Huawei and Ericsson, will see selected MTN customers with provisioned dongles navigating on an ultra-high speed network that [...]
MTN is upgrading its network across KwaZulu-Natal – but says subscribers should expect minimal service interruptions in the region. The mobile operator says the upgrade, which began today, is aimed at improving its quality, capability and efficiency The upgrade, which will begin around the Shaka Rock area and extend to outlying areas in Ballitor, will [...]