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Westcon announces new structure

Westcon Group South Africa (Pty) and Comztek Holdings (Pty) Ltd announces new organisational structure of the business following the the merger of the two businesses.

Local hosting is key to cloud’s success in Africa

Business IT users in Africa are increasingly demanding that the online services and applications they consume be hosted on the continent, and preferably within the borders of the countries where they do business. That’s according to Albie Bester, GM of SEACOM‘s cloud services subsidiary, Pamoja. He says that a growing proportion of African Internet traffic [...]

Challenges face cloud computing in contact centres

The unprecedented pace of technological change, coupled with maturing customer service expectations, is driving a transformation in the way that organisations source, implement, manage and support technology in contact centres. According to the results of the Dimension Data Global Contact Centre Benchmarking Report 2012, this change is less about the capabilities of the new technology, [...]

Africa’s IT industry gears up toward the clouds

The anticipated 3rd annual Cloud and Virtualisation Summit Africa is taking place at the Hilton Hotel in Sandton, Johannesburg, from 10 to 11 October 2012. The event is hosted by international business-to-business conferencing company, Kinetic Events. The must-attend event is aimed at business and technology leaders who need to understand how cloud computing and virtualisation [...]

CloSoMo – the next big thing

Embracing the big three disruptive technologies – cloud, social media and mobile – in an integrated fashion is the way forward-thinking business should approach them, says Zensar. The biggest disruptive technologies changing the face of business today are cloud, social media and mobile, says Zensar. Gartner is calling the three part of ‘a Nexus of [...]

All applications aren’t created equal

Cloud computing is a disruptive market force to traditional IT business operations, with its pay-as-you-go consumption model, and asset-light delivery of key business applications and services. As with many new, disruptive technologies, the question now arises as to how organisations embrace – or reject – cloud computing as vital to their business. Companies must decide [...]

DiData unveils cloud programme

Dimension Data has unveiled its OneCloud Partner Programme, a global cloud partnership initiative that enables service providers, education institutions, government agencies and trading communities to rapidly bring new cloud services to market. The programme aims to expedite time to market by leveraging the Group’s global Managed Cloud Platform (MCP), sales and marketing enablement services, as [...]

Emerging markets adopt paid cloud services

Emerging economies are ripe markets for cloud computing services — including paid services — but users in those markets are likely to share log-in credentials, a potential avenue for license abuse, the Business Software Alliance reported today on its blog, www.bsa.org/techpost. BSA partnered with Ipsos Public Affairs to survey nearly 15 000 computer users in [...]

More consumer education on cloud laws required

Companies need to educate consumers on cloud computing law to prevent potential abuse of intellectual property rights, says PwC. According to the company, businesses need to work on implementing procedures and policies in order to protect themselves against potential abuse of infringement of intellectual property by consumers in cloud computing. “As giant technology companies roll [...]

Data centre environments key to IT strategy

Data centres are key to organisational IT strategies due to the substantially increased demand of application and content access from any location and at any time, says Teraco Data Environments. According to Lex van Wyk, MD of Teraco Data Environments, vendor neutrality is still a new concept in SA and there is some confusion over [...]

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