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With just under a million SIMs locked on its network after last night’s 12pm RICA deadline, Vodacom has reassured customers that getting reconnected is still possible.
“We have over 170 000 RICA agents across South Africa who are available to assist cut-off customers. The only thing to note is that reactivation can take around 24 hours so there may be some inconvenience,” says Portia Maurice, Vodacom’s chief officer for Corporate Affairs.
The operator says all cut-off customers need to do is register at any Vodacom approved outlet or RICA station – adding that contract customers who haven’t registered will still remain liable to pay their contract, even if the SIM is locked.
With only a few hours to go until the RICA deadline, the Department of Communications (DOC) has urged those who have yet to register their Sim cards, to do so today. With millions still to be registered, the Regulation of Interception of Communications Act (RICA) campaign will come to an end at midnight tonight. “Failure [...]
Mobile operator, Vodacom, says it is building a reported R24 million innovation centre in an effort to focus on alternative energy to help reduce carbon emissions across the world.
The company says work is underway on building one of Africa’s greenest buildings, as Vodacom and its parent company, Vodafone, plan an alternative energy innovation centre to help reduce carbon emissions across the world.
Once completed, the company says the centre – which will be based in Midrand – will house a team of experts tasked with developing energy efficient technology to counter some of South Africa’s, and the planet’s, greatest environmental challenges.
With less than a week to deadline, the Department of Communications (DOC)says it is satisfied with the progress made by mobile operators in ensuring that all customers are RICA compliant.
Communications spokesperson, Tiyani Rikhotso, noted that with only a few days to go until the 30 June deadline, three major mobile operators had registered over 90% of their customers.
“Cell C indicated that they have so far RICA’d 91% of their total customer base.
MTN indicated that they have so far done 98% of their post paid – which is contract subscribers – and remaining with a 100 000.”
“As far as prepaid is concerned, MTN has done 93% and there is still 1 million to go. Vodacom [has completed] 94% – the breakdown is 1.3 million prepaid customers to go and 105 000 contract customers to go.
There is substantial evidence to suggest that extending data services to as many people as possible will deliver considerable economic and social benefit to countries, says Vodafone.
According to the 2011 SIM report, given the ubiquity of mobile and the growing number of low cost smart devices it is likely that data services will be primarily accessed via mobile – particularly in emerging markets where there is no significant legacy fixed- line infrastructure.
“Despite this, regulators in many emerging markets are over-investing or planning to invest, at great expense, in the deployment of fixed line fibre access networks,” the report reveals.
Vodacom has officially unveiled its new brand and identity at the Unlimited music festival in Soweto.
At 9pm, fans saw the stadium turn from blue to red in a display which culminated with a link to the iconic Ponte tower, illuminated for the first time in red.
Unveiling the operator’s largest ever brand make-overs, Vodacom Group CEO Pieter Uys noted that its services would also improve.
“The change in colour is the tip of the iceberg, just the outside indication of a much bigger change at Vodacom. The role we play in our customers’ lives has changed – connectivity has gone from a convenience to a basic need, and we need to turn our business on its head to make sure that we cater for this.”
Vodacom has introduced the WebBox, a device offering customers access to Internet from their TV sets.
“I’m thrilled about our latest innovation because it’s going to change the face of Internet connectivity in South Africa. It is estimated that just over 10% of the South African population has access to the Internet; this device will ensure that Internet access is available to many more South Africans who previously had limited or no access,” said Romeo Kumalo, commercial director at Vodacom SA.
The WebBox is a Vodafone innovation developed specifically for customers in emerging markets, where technology and cost barriers exclude many from enjoying affordable and easy Internet access.
Vodacom has announce that Shameel Aziz Joosub, executive director of the Vodacom Group and Managing Director (MD) of Vodacom SA will be taking up the post of CEO of Vodafone Spain from 1 April 2011. As Vodafone Spain is considered one of Vodafone’s largest operating companies, Joosub will also step down from the board of [...]
Vodacom has introduced its Bellen A100 handset which is aimed at improving hearing ability for mobile users who cannot hear clearly.
This device is designed for people who have hearing difficulties and aims to make clear communication possible for people who work in noisy environments.
The Bellen A100 provides users who are hard of hearing with the ability to make and take calls using bone conductor technology. When placed on facial bones close to the ear, the bone conduction feature sends sound waves through the facial bones to the inner ear in a safe and efficient manner enabling crystal clear communication.
Vodacom has announced a new offer which gives customers unlimited music downloads for an introductory offer of R39.00 per month. The mobile operator says customers will have unlimited access to full track music downloads on Vodafone live! including tracks from both local and international artists, using most music capable handsets. Globally, various other services offer [...]