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Dimension Data and Internet Solutions have introduced a comprehensive portfolio of cloud computing services across the South African region. The companies announced the introduction of the Managed Cloud Platform (MCP), a pre-integrated and fully-managed foundation for global cloud delivery this morning. Dimension Data’s and Internet Solutions’ cloud services allow companies in the region to easily [...]
When it comes to business, cloud computing is a technological evolution, rather than a purported revolution, says Adapt IT director, Gavin Halse. He says the underlying principles relating to the need for infrastructure, systems and processes to deliver business benefit have not fundamentally changed. “IT Managers and CIO’s need to remember that there is no [...]
Cloud computing will create nearly 14-million jobs globally by 2015 – and of those, nearly 145 000 will be in South Africa, according to a research study released by Microsoft. In a study conduct by IDC, findings predicted revenues from cloud innovation could reach $1.1 trillion per year by 2015, which, combined with cloud efficiencies, will [...]
Citrix Systems SA, has announced a partnership with Business Connexion, appointing the company as its first locally based systems integrator partner. The partnership is expected to support both organisations’ collective drive to facilitate enterprise- wide adoption of desktop virtualization and cloud computing. “We’re focused on forming the right partnership with well established partners that can [...]
While there were growing trends within the local IT landscape, shortfalls in South African skills availability would require the country to refocus on the tech skills shortage, says IBM. According to IBM’s 2011 Tech Trends report, despite the rosy demographic data on Africa’s growing economy – predicted to see a 5% rise this year – [...]
Change is afoot in the South African contact centre industry, as savvy companies realise that their customers are communicating with them in new and different ways.
To stay ahead of the pack they will need to change their game plans – especially in tougher economic times.
This is what we’ll see impacting on the contact centre industry in 2012:
There are a number of factors that point to an increased merger and acquisition (M&A) activity in the ICT sector in Africa, says Norton Rose. According to the company, these factors include a surge in demand for broadband services, stiff competition between mobile phone operators and a continued desire to expand footprints areas in key [...]
Dimension Data says it will beef up its cloud solutions in the next 12 months as the company announces strong financial result. In the next 12 months, the company says will focus on building its cloud solutions and services portfolio and global cloud infrastructure and platform.
“The Group’s acquisition of OpSource in July and the formation of our Cloud Business Unit were critical steps in accelerating our cloud computing strategy. We are on track to go-to-market with our cloud value proposition which includes a
world leading architecture and set of innovative solutions and services.”
“There’s enormous value in what our heritage in systems integration brings to cloud, and I believe our expertise and skills are critical differentiators in the marketplace.
Companies are increasingly choosing to outsource their information technology not only as a cost reduction strategy, but to increase flexibility too, says Norton Rose. “When you consider the growth potential of Africa most companies are looking for cost reduction, business transformation, access to new technology, specialist expertise as well as service improvement and SA’s outsourcing [...]
Microsoft has announced the public trial of Microsoft Office 365 in SA – the company’s next-generation cloud productivity service for businesses of all sizes. Office 365 is Microsoft’s business productivity platform, hosted in Microsoft’s data centres. The trial will allow South African businesses and users to try Office 365 for free for up to six [...]